Friday, December 23, 2016

What is emotional intelligence?

The tem emotional intelligence refers to the processes involved in the recognition, use, understanding, and management one’s own and others emotional states to solve emotion-laden problems and to regulate behavior.

The promise of emotional intelligence is that it might help solve at least one aspect of human problems, namely, conflict between what one feels and what one thinks.

relationship management
A second, everyday explanation for the interest in emotional intelligence concept implies (to some) that people without much academic ability might still be highly successful in life if they are high in emotional intelligence.

The four skills that together make up emotional intelligence. The top two skills, self-awareness and self-management, about own emotions.

The bottom two skills, social awareness and relationship management, are more about how own emotions with other people. It is an ability to understand other people’s moods, behavior and motives in order to improve the quality of the relationships.
What is emotional intelligence?
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